Data from 100 Private Cloud Environments Reveals Widespread Downtime and Security Risks in 99% of Enterprises Tested

First ever study of enterprise private cloud environments finds vast majority also face data loss risk

New York, NY — Nov 16, 2016 – Continuity Software™, the leading provider of IT Operations Analytics for infrastructure outage prevention, today announced the release of its 2016 Private Cloud Resiliency Benchmarks.

Based on data gathered from over 100 enterprise environments over the past year, the study found that downtime and security risks were present in each cloud environment tested. The study also found that security and performance risks were found in 99% and 97% of the environments respectively, with 82% of the companies facing data loss risks.

Some of the top risks identified across the private cloud environments included in the study consist of the following:

• Configuration drifts between cluster nodes that prevent failover. Examples for such discrepancies range from the most trivial – e.g., a file that is not accessible by all hosts in the cluster – to more complex ones – such as incorrect settings of affinity rules.
• Virtual networking configuration errors leading to virtual machine isolation and downtime. Examples include incorrect Virtual Machine Port Group configurations and resources misalignment between ESXi cluster hosts leading to a single point of failure.
• Incorrect storage settings leading to corrupt backups and data store loss. Such risks range from invalid CBT configuration to inconsistent LUN numbering and incorrect UUID settings.

What do these private cloud environments look like?

• 48% of the organizations included in the study run their virtual machines on Windows compared to 7% of the organizations that run on Linux. 46% of the organizations use a mix of operating systems.
• Close to three quarters (73%) of the organizations use EMC data storage systems. Other storage systems used include NetApp (38%), IBM (26%), HP (24%) and Hitachi (18%).
• 27% of the organizations use replication for automated offsite data protection.
• 12% of the organizations utilize active-active failover for continuous availability.
• Almost all of the organizations (96%) use more than one physical path to transfer data between the host and the external storage device.

With a growing level of the complexity, increasing interdependence among infrastructure components, and an escalating pace of change, keeping cloud infrastructure free of risky misconfiguration is becoming a challenge that most organizations fail to meet.

“Sooner or later, every system fails,” said Gil Hecht, CEO of Continuity Software. “And when a popular service goes down, it doesn’t take long for customers to notice.” Each year enterprises continue to encounter downtime, which currently costs an estimated $740,000 per outage according to Ponemon’s most recent report. “The good news is that most risks lurking in the cloud infrastructure can be identified and corrected before they turn into a service disruption,” explained Hecht. “This requires a specialized set of processes and tools, but above all a mindset and strategy focused on early detection and the remediation of risks.”

About Continuity Software

Continuity Software is helping the world’s leading organizations prevent unplanned IT outages. The award-winning AvailabilityGuard software enables IT teams to proactively identify and mitigate downtime and data-loss risks across the entire infrastructure—including high availability, cloud, and disaster recovery environments (DR). Using AvailabilityGuard’s advanced IT operations analytics to pinpoint and eliminate potential failures before they impact the business, organizations are able to deliver the highest levels of IT service availability while improving operational efficiency.