Professional Services Engineer

We are seeking a Professional Services Engineer to join our team.

Description:

• An AvailabilityGuard™ Solution Specialist responsible for providing post-sales services such as deployment, integration, training and consulting.
• Assist customers to design and deploy the AvailabilityGuard™ software in UAT and Production enterprise environments.
• Assist customers with review and prioritization of IT misconfigurations detected by AvailabilityGuard™, and with generating custom reports.
• Provide technical assistance to partners and customers.
• Work with large enterprise companies worldwide.

Requirements:
Must:

• 5+ years of experience with large enterprise IT infrastructure in an engineering role (support/pre-sale/sales engineer/solution implementation/etc)
• Ability to independently lead a dialogue with IT reps of Int’l Fortune 2000 companies.
• Fluent in English
• Previous experience with technical services for international customers

Nice to have:

• General understanding of virtualization, system and storage concepts (e.g. LUN, WWN, SAN/NAS, Cluster, VM, Virtual network, Container).
• Understanding of datacenter and application architectures (A/A, A/P, LB, HA, DR, Web App, DB).
• Knowledge in VMware / Windows AD, GPO / Shell scripting / AWK / SQL – an advantage.

Proven project and process management skills – an advantage.

Willingness to travel abroad (infrequently).