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“Firmware bug” reported as the cause for the IRS online filing platform outage. What went on behind the scenes that led up to the outage?

Well, 2018 is just about over and at the end of the year it’s good to take stock of what this past year was about. In 2018, we saw that complex, hybrid IT systems are hard to maintain especially when you don’t really know why they fail. What were the issues that concerned us and the community we serve, what was our take on significant events that occurred and now, what have we learned?

Shoppers plan their Black Friday purchases weeks in advance. Retailers, please plan, test and verify your IT environment resilience in advance, so outages don’t recur.

IT outages seem more common than ever, and their business implications also seem to increase exponentially over time. When looking at the reasons given, way too often it’s a “hardware issue” or the notorious “technical glitch”. So what are the real causes, and why use technology as a scape-goat?

Cloud environments are evolving faster than climate is changing. Here, though, you can make a difference: Ensure resilience in your multiple cloud environments.

The insurance industry is now at an inflection point, ready to adopt new technologies to bring services and new offerings in line with client demands. A robust and resilient IT environment should be an objective that’s equal in importance to the customer experience.

Enterprises with large and complex IT environments typically add and decommission numerous systems during an average week. From time to time, the unfortunate end result is an unplanned service outage. AvailabilityGuard What-If Impact Analysis report enables you to review the business processes that will be affected by decommissioning a switch.

Modern enterprises are always in search of more agility and productivity – IT included. To a very great extent these have been provided by cloud and virtualization technologies. And, most recent in a long line of these innovative technologies, storage virtualization is now also enterprise-ready. How do you confirm it’s configured for resilience?

Amazon recently announced that 497 new features were added to the AWS platform in just one quarter. How do you keep up with this level of change and assure resilience in such a dynamic environment?

A spate of IT outages at banks and financial institutions has us reiterating our mantra: Detect IT errors and misconfigurations BEFORE they impact your business!