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IT outages are occasionally caused by natural disasters or other unusual incidents, but most IT outages have far more mundane roots that are often avoidable when the right strategy and process are put in place. Read about a four point strategy for sailing through your next unexpected incident.

Depending on the faith, the Season of Forgiveness varies between different times of year. But it appears that July was the month of sin and salvation after thousands of Etsy merchants had to apologize to their customers due to a glitch in the Worldpay payment system.

Service outages are no laughing matter. They are every IT department’s worst nightmare, with a potential to inflict a heavy toll on an organization’s bottom line. This article discusses the main causes and possible solution to be one step ahead.

Errors and inconsistencies with SAN I/O and port mapping configuration within the VMware environment may reduce overall performance and degrade the entire system to a single point of failure.

Port Group configuration errors and inconsistencies between cluster hosts within VMware virtual environment may cause performance and availability issues that can ultimately prevent critical applications from running.

Greater numbers of IT departments have shifted their IT infrastructure towards the software-defined datacenter, but it also presents new risks that every IT manager should take into consideration when making this shift.

Waiting for bad things to happen is never a good practice, right? That’s why taking a proactive approach for prevention is always recommended, especially when it comes to your critical IT. Here are five things you can do to ensure the resilience of your critical IT infrastructure.

Analytics have become an inseparable part of our day-to-day lives with weather forecast and navigation systems. What’s making analytics so powerful and useful is the evolution from descriptive analytics to predictive and prescriptive analytics. Learn how it is also becoming an indispensable part the IT Operations tool set.

How can your organization effectively use Analytics to optimize IT operations? How can it help you make more informed decisions? Most importantly, how can your company avoid preventable downtime and service disruptions? Here are four helpful steps to prevent outages with IT analytics.

2015 was a fruitful year for us. We published dozens of content pieces such as blog posts, Surveys, eBooks and infographics we hope you liked. Check out what other users and readers found most useful in 2015.